Terms of Use

Last updated: September 15, 2025

1. Acceptance of Terms

By using FixPhone, you agree to these Terms of Use and our Privacy Policy. If you do not agree, you must stop using our services.

2. User Responsibilities

  • Provide accurate and complete information when creating an account.
  • Use the platform only for lawful purposes.
  • Do not misuse or attempt to disrupt the service.
  • Maintain the confidentiality of your login credentials.

3. Services

FixPhone connects users with certified repair technicians. We do not guarantee the availability of technicians or the success of repairs, but we aim to ensure high-quality service.

4. Payments

Payments are processed through third-party providers. You are responsible for ensuring payment details are accurate. FixPhone is not liable for errors caused by third-party processors.

5. Limitation of Liability

FixPhone is not responsible for damages arising from the use of our platform, including service delays, technician errors, or technical issues.

6. Termination

We may suspend or terminate your account if you violate these Terms of Use or misuse the platform.

Contact Us

If you have questions about these Terms of Use, please contact us at:

Email: support@fixphone.app

Phone: +20 10 5541 0230