Privacy Policy سياسة الخصوصية

Personal Information

When you use FixPhone, we may collect the following personal information:

• Name and contact information (email address, phone number)
• Device information and repair history
• Location data to connect you with nearby repair services
• Payment information (processed securely through third-party providers)
• Communication records with technicians and support

How We Use Your Information

We use the information we collect to:

• Provide and improve our repair services
• Connect you with certified technicians
• Process payments and manage your account
• Send you service updates and notifications
• Provide customer support
• Comply with legal obligations

Information Sharing

We do not sell, rent, or share your personal information with third parties except:

• With certified repair technicians to provide services
• With payment processors to handle transactions
• When required by law or legal process
• To protect our rights and the safety of our users

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

• Access and update your personal information
• Delete your account and associated data
• Opt out of marketing communications
• Request a copy of your data
• Lodge a complaint with data protection authorities