Frequently Asked Questions
Find answers to common questions about FixPhone.
How does FixPhone work?
FixPhone connects you with certified technicians near you. Simply request a repair, compare offers, and chat directly with the technician who accepts your request.
Is FixPhone free to use?
Creating an account and browsing offers is free. You only pay when you confirm a repair service with a technician.
How do I pay for services?
Payments are handled securely through third-party providers. Available payment methods include cash, credit/debit cards, or in-app payment options (where supported).
Are the technicians certified?
Yes, all technicians on FixPhone are verified and certified to provide repair services to ensure quality and reliability.
What if I face an issue with a technician?
You can contact our support team directly from the app. We’ll help resolve disputes and ensure a smooth experience.